Confidentiality Commitment
At Our Good Nanny, confidentiality is a foundational principle of our service. We are committed to maintaining the highest level of privacy and discretion for all families, caregivers, and communications within our agency.
All personal information shared with us — including applications, communications, and placement details — is treated as strictly confidential and is accessible only to authorized personnel involved in screening and placement.
We do not disclose family or caregiver information to third parties without explicit consent, except where required by law.
Our commitment ensures that every interaction remains private, secure, and handled with professional discretion at all times.
Information We Collect
Personal Information
Usage Data
Children’s Information
Name, email address, phone number, payment details, and location required to provide and manage our services.
Device information, IP address, and browsing behavior used to improve service experience.
We do not knowingly collect personal data from children under 13 without verified parental consent.
How We Use Your Information
We use your information to:
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Provide and manage our services
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Communicate regarding bookings, updates, and support
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Process payments and prevent fraud
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Improve our services through feedback and analytics
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Comply with legal obligations
Sharing Your Information
We use your information to:
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We may share information only with:
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Trusted service providers (payment processors, background check agencies)
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Legal authorities when required by law
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Situations where you have given explicit consent
Data Security
Data security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Your Choices
Data security
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Update or correct your information
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Opt out of marketing communications
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Request deletion of your personal data (subject to legal requirements)
Policy Updates
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
